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Seamless Government is a new paradigm for public administration that promotes collaboration and networking between government agencies and between public, private and voluntary sectors as a way to better respond to the needs of citizens, businesses and other arms of government. There are many benefits of collaboration in government, like delivery of seamless public services, improved efficiency in government, among others. However, the paradigm presents numerous implementation challenges: legal, financial, social, organizational, and technological.
The seminar presents the concept and foundations of Programmable Messaging – a paradigm for automated exchange of messages between collaborating entities to respond to diverse communication needs of complex and dynamic collaborative environments, such as the environments characterizing Seamless Government. It also presents a concrete realization of Programmable Messaging – Government-Enterprise Ecosystem Gateway (G-EEG). G-EEG is a high-level communication and coordination platform to support collaboration across multi-organizational processes and applications.
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