Center for Electronic Governance

Producing Electronic Public Services

Seminar
National University of the South, Bahia Blanca, Argentina
11 June 2009

Dr. Elsa Estevez

Senior Researcher at Center for Electronic Governance, UNU-IIST
Assistant Professor at Departamento de Ciencias e Ingeniería de la Computación, Universidad Nacional del Sur, Argentina

Argentina

Education	PhD in Computer Science, Universidad Nacional del Sur, Bahia Blanca, Argentina MSc in Computer Science, Universidad Nacional del Sur, Bahia Blanca, Argentina Licenciado degree in Computer Science, Universidad de Buenos Aires, Argentina
Research	Electronic Government Component-Based Development: Models, Architectures, and Applications Knowledge Based Systems: Techniques, Analysis, and Methodologies for Their Development Component-Based Development: Specification and Testing
Production	Many papers published in conference proceedings and journals
Projects	Several research, development and capacity-building projects
Teaching	System Analysis and Design Management and Control of Software Projects Auditing Information Systems and Legislation Component-Based Development
Events	Many international courses, schools and workshops organized
Service	Program Committee member at many international conferences

Many governments around the world are revisiting their public sector development strategies to enhance the value of public services. This seminar presents basic concepts for understanding the meaning of value while delivering public services and explains how electronic public services can be produced based on a reliable, extensible and reusable software infrastructure. In addition, the seminar emphasizes some stages of the development process for producing such infrastructure and the tools used to document development artefacts.

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