The project aims to develop a Knowledge Management platform for managing the agencies Electronic Government capability information gathered in 2004, and to provide mechanisms for the agencies to easily and incrementally update these information. It also aims to determine exploitation scenarios for the created Knowledge Base and to facilitate access to other government applications and services, for example government portals and back-office applications require the information.

The following specific objectives were defined for the project:

1. To develop a Knowledge Management (KM) platform for administering the e-Government capability-related information that could support decision making processes in government.
2. To create a Knowledge Base (KB) for storing the information on Electronic Government readiness.
3. To enable agencies to update their information on the KM platform incrementally based on a prescribed process, which guaranteed integrity of the knowledge base.
4. To define exploitation scenarios for different stakeholders on using the e-Government capability information as a Knowledge Base.
5. To develop APIs for allowing applications to access different aspects of the KB, guided by the scenarios.

The following outputs will be produced by the project:

1. KM Platform – a Knowledge Management environment to host Knowledge base enabling access to the KB through APIs.
2. E-Government Capability KM – an encoding of the e-government readiness data, gathered in 2004 and documented as reports in early 2005, as a KB deployed on the KM platform.
3. Agency Update Process – an organizational process which provides agencies the right to update their information on the KM platform.
4. APIs for Client Application – interfaces to allow client applications access the e-government capability KB.

The following categories of events will be organized as part of the project:

1. Technical presentations and software demonstration for government agencies – the aim of these events is to explain the functionality offered by the Knowledge Management platform as well as to present technical details and possible deployment scenarios. The software demonstration will show the functionality implemented in the current release.
2. Training seminars – the aim of the seminars is to build human-capacity among IT civil servants for configuring and using the Knowledge Management platform.
3. Technical presentations and software demonstrations for academic institutions – aiming at presenting the results of the Research and Development activities.

The project carried out research, development, capacity building and dissemination activities in 2008 as follows: (1) Study of conceptual frameworks for KM system in the e-Government domain; (2) Review of international best practices on KM for e-Government, including the initiatives from UN, World Bank, OECD and EU, and national KM practices from USA, UK, Australia, South Korea and Singapore; (3) Analysis of the lessons learnt, experiences and challenges in KM for e-Government by different countries; (4) Development of the requirements and models for KM systems to capture e-Government capabilities; (5) Creation of the Knowledge Base (KB) on the basis of the e-readiness assessment; (6) Development of a web-based application implementing a KM system for e-Government, including modules for knowledge capture, update, analysis, reporting, questionnaire and administration; (7) Describing the functionality of the KM system; (8) Developing guidelines for users; (9) Defining exploitation scenarios on using the KB; (10) Presenting the findings at the workshop on UN Global Electronic/Mobile Government Repository; (11) Including project results in the training course on e-Government for Transformation, presented at the Strategy School for Macao SAR Government in 2009; (12) Disseminating project results through e-Macao Technical Committee Meetings and the project website. APIs for client applications, including knowledge capture from other sources and knowledge retrieval from other government applications, are under development and will be deployed in the first quarter of 2009.

The deliverables produced through the activities above are: (1) The report on Knowledge Management System – findings and description of technical solution, its functionality and exploitation scenarios; (2) Software prototype for web-based KM system, including modules for knowledge update, analysis, reporting, questionnaire and administration; (3) Knowledge Base, a repository of e-readiness data deployed on the KM platform to capture e-Government capabilities; (4) User Manual, a guide for users to update information in the Knowledge Base, use analytical, reporting and system administration tools, and apply questionnaires.